Where is my verification email?

If you have created a user account but have not received the verification email, follow these steps to identify and resolve the issue:

Possible Reasons

Spam or Junk Folder (Most likely)

• Check your spam or junk email folder. Sometimes, verification emails are mistakenly filtered into these folders.

Email Address Typo

• Ensure that the email address provided during registration is correct. A typo can prevent the email from being delivered. Try signing up again. 

Email Provider Delays

• Some email providers may experience delays in delivering emails. Wait a few minutes and check again.

Email Filters

• Your email settings might have filters that block certain emails. Ensure that emails from our domain are allowed.

Server Issues

• Temporary server issues on our end might delay email delivery. Check our status page for any ongoing issues.

If the issue persists, contact our support team for further assistance. Provide them with your account details for a quicker resolution.

By following these steps, you should be able to receive your verification email and complete the account setup process.